Knowledge base AUTO SERVICE

OEM Dealer Diagnostic Tools and Technical Documentation, articles, tips, and communication with our friendly support team

Frequently Asked Questions

General
  • How do I contact you directly?

    You can use the contact form on our website or the bottom right chat online. Your message will come directly to our mailbox or you chat with us via WhatsApp/skype online.

  • Do you offer technical training?

    Yes we do, depends on the projects we offer online / offline technical training for our customers.

  • Do you support remote technical support?

    Yes, we do. We offer remote technical support for BMW, Mercedes, Audi, Porsche, and Land Rover, especially on the dealer’s online technical coding and programming support.

Purchasing
  • How can I try it before buying?

    We do not offer money-back, as there is no such functionality on the OEM dealer diagnostic tools for BMW, Mercedes, Audi, Porsche, and Land Rover. However, we have some demo license on-demand test drives for you to test our tools’ features before purchasing full functions, like the JLR engineering tool. SmartBimmer, SmartPCM, and SmartBenz projects.

Land rover
  • How to Off the SOS Limited Functionality Error on Land Rover

    If you own a Land Rover vehicle and have encountered the SOS limited functionality error on your dashboard, you’re not alone. This error can be frustrating to deal with, but fortunately, it can be fixed with a little bit of know-how.

    Discover the complete diagnostic software bundle for Jaguar and Land Rover!

    In this blog post, we will discuss in technical detail how to find the TCU unit in a Land Rover and how to replace its battery to fix the SOS limited functionality error on JLR.

    Step 1: Locate the TCU unit

Mercedes Benz
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